Goscor Online Survey 2011

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Company Name: 
Contact Name (optional):
Title: 
Email address:

I do business with the following GOSCOR companies:
Cutting
Welding


Lift Truck Company
Power Products

Area:
Cape Town
Durban
Johannesburg
Port Elizabeth
Other

Please click in the appropriate block next to each of the following questions:

  REMARKS (Optional)
SALES:
1. Frequency of contact by sales representative
2. Response time to equipment enquiry
3. Sales representative product knowledge
4. Updating status on order
5. Understanding of your requirements
6. Equipment pricing
DELIVERY:
1. Timeous delivery
2. Professionalism of staff
3. Product hand-over
PARTS:
1. Response time to parts enquiry
2. Parts availability
3. Parts pricing
4. Professionalism / knowledge of staff
5. Equipment quality
6. Updating status on delays / back orders
SERVICE/BREAKDOWN RESPONSE:
1. Response time to breakdown call
2. Response time of mechanic /
    technician to site
3. Equipment reliability
4. Updating status on repairs
5. Quality of repairs
6. Skill of mechanic / technician
EQUIPMENT:
Which equipment brands do you currently make use of:
1. Bendi
2. Cherrington Beach Cleaners
3. Crown
4. Doosan
5. Elgin
6. ESAB
7. Ghibli
8. Green Machine
9. Guzzler
10. Grasshopper
11. Italimpia
12. Lincoln Electric
13. Meiwa
14. Robin Subaru
15. Sullair
16. Tennant
17. Vactor
 
Additional comments (optional):